Shanghai

It's still a lovely city. It is exciting here.
I had a nice stay at Jia Shanghai. Cute room, fabulous breakfast and perfect location. I highly recommend it.
Park Hyatt is gorgeous. Some of the design detail is quite fabulous. But I'm having the worst hotel stay I've ever experienced! First up, when I arrived, they told me the pool and the gym is closed for a function... for hours!!! Considering they have been emailing me regularly since my booking, they should have emailed the guests ahead of time and let us know. They should also made arrangement to compensate for the inconvenience. And of course, it's some French hair stylist having a show there. Otherwise, who would have an event at the spa level?!
Then, at 2am, I was woken up from the noise of fancoil unit pipes pounding, because of air in the pipes!!! 2am!!! I called guest service several times; and I emailed the hotel immediately with my complains. I marched down to the front desk and asked for a room to just sleep in. I don't want to be packing and all that in the middle of the night. Of course they gave me a double-double room to start. Then I marched back down for a King room. Of course the only one left is a smoking room! I managed to calm myself down and got 5 hours of sleep. Back to my old room in the morning, and the pounding noise is still there. I tried to use my ipod with the docking station to relax a bit. OMG!!! The docking station is only playing through the TV. No separate speakers. Appalling!!! I can't watch TV on mute while I have the music on. Who approve this system??!!? The Opposite House in Beijing has subwoofer for every room!!! My AV consultant in BJ will be so appalled by this when I email him on Monday about this.
I can't recommend the hotel to anyone! This is sad! They spoke to me this morning and said they won't charge my last night. Still! It's not just about the money. I could have enjoyed myself at the Peninsula instead! This is a Christmas and Birthday gift to myself. :-( I want the perfect experience!
BTW, the gym is small too. Not acceptable.
Yes, I'm such a princess. But this is supposedly the best hotel these days. It's the Park Hyatt for goodness sake.
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